Consumer App

1. About the Consumer App

• • About the Consumer App
• • Who can use the Consumer App?

2. Download

• • Downloading the Consumer App - Android user
• • Downloading the Consumer App - Huawei user
• • Downloading the Consumer App - iOS user

3. Invitations

• • About the Consumer App invitation
• • Acceptance of the invitation
• • Expired or lost invitations

4. Security

• • Login and Logout
• • Forgot password process
• • Reset password
• • Update profile information
• • Blocked user

5. Wallet

• • About the Webill Wallet
• • Top-up wallet via EFT
• • Top-up wallet via Credit Card
• • Auto top-up

6. Accounts

• • About the Webill account
• • Who can be a WeBill account holder?
• • Transferring money to your account
• • Auto transferring money to account
• • Account minimum balance

7. Levies

• • About WeBill levies
• • How to pay levies
• • Unpaid levies
• • Levy schedule

8. Alerts and notifications

• • About alerts and notifications
• • Type of alerts
• • Levy alerts
• • On/ off alerts

9. How to log a query

• • How to submit a request