• Expired or lost invitations

Expired or lost invitations

• A consumer has no electronic means of requesting a lost invitation.
• All invitations have an expiry date.
• The validity of the invitation is 48 hours.
• Invitations accepted after the expiry date are invalid.
• A consumer cannot register with an expired token after the expiry date.
• The only way to get a refreshed invitation is if the Organisation elects to resend the invitation.  Refer to the Portfolio invite dashboard.
• Should a consumer need a refreshed invitation, the consumer must contact the Organisation that sent out the invitation.