An EFT deposit is not made through the Consumer App. The Consumer needs to log into their Banking App and make a deposit to the WeBill FNB Account:
It is recommended to use this deposit mechanism. By making EFT deposits, the banking fees will be for the WeBill account if the deposit amount is above the Deposit Threshold. Refer to the WeBill website for the Deposit Threshold. If an amount deposited is less than the Deposit Threshold, the fee will be for the account of the Consumer. The EFT fees will always be less than the Credit Card fee.
If the Consumer wishes to quickly top up the Wallet and the EFT payment is not done from an FNB account, it is recommended that the Instant Pay option is selected. As soon as the amount deposited by EFT is reflected in the WeBill-designed FNB account, the balance of the Wallet will automatically be increased to reflect the deposit amount.
Follow the steps below on how to top-up your meter via EFT.
Step 1: Log into the application with your credentials.
Step 2: Select the 'Deposit' icon.
Step 3: Select the payment option 'EFT' to reveal the WeBill banking details. Each Consumer must make use of their unique reference credentials when making a payment via the EFT option.
Step 4: Pay via your own Banking App, deposit via the ATM, or you could go to your nearest bank.
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