Bidirectional Utility and Contractor Relationship

Bidirectional Utility and Contractor Relationship

In some cases, it is possible to have a mutually beneficial bidirectional relationship between a Utility and a Contractor.

A Utility can be a Contractor to its Contractors.

A Contractor can be a Utility to its Utilities.

The following scenario is a practical explanation of this type of relationship:

Assume

• City Power
  • Has electricity Meters in both Zone A and B
  • Has Agents that operate in Zone A.
• Rand Water
  • Has water Meters in both Zone A and B
  • Has Agents that operate in Zone B.

Synergies

To reduce costs and to optimize the time of both the City Power and the Rand Water Agents, both parties agree:

• City Power Agents will read the Rand Water Meters in Zone A.
• Rand Water Agents will read the City Power Meters in Zone B.

Utility and Contractor

• City Power
  • Is the Utility to Rand Water, where Rand Water Agents read the electricity Meters in Zone B.
  • Is the Contractor to Rand Water, where City Power Agents read the water Meters in Zone A.

• Rand Water
  • Is the Utility to City Power, where City Power Agents read the water Meters in Zone A.
  • Is the Contractor to City Power, where Rand Water Agents read the electricity Meters in Zone B.

The Field Manager Module can be simultaneously viewed from the perspective of both a Utility and a Contractor. Essentially only one login is required for both roles.

• As a Contractor, the Contractor can see all the Instructions that have been dispatched to it.
• As a Utility, the Utility can view all the Instructions that it has dispatched.
• A Schedule can only be created by a Utility. This means that a Contractor cannot view a Schedule that has been created by another Utility.