There are a maximum of three parties involved in the Field Manager Module:
A registered WeBill Organisation that owns Meter assets installed in the field. Certain actions need to be carried out on these assets. These actions are Instructions carried out on behalf of the Utility or by the Utility itself.
A Utility can simultaneously allocate Instructions to its Agents and dispatch Instructions to Contractors.
A Contractor is an Organisation that is linked to a Utility Organisation and executes Instructions on behalf of the Utility.
For a Contractor and Utility to work together on the WeBill system, the Linking Process is required. Refer to the Organisation Module documentation for the Linking Process.
An Agent physically executes the Instruction in the field either on behalf of a Utility or Contractor Organisation.
Virtual Utility (Organisation)
While it is optimal to have both the Utility and the Contractor loaded as Organisations in the WeBill system, this might not be feasible.
In the case where a Contractor executes Instructions on behalf of a Utility and the Utility is not a WeBill Organisation, then the Contractor has to register the Utility as a Virtual Utility. The Contractor will also have to load the Meters of the Utility so that they can be linked to the Virtual Utility and the Contractor will also have to load Schedules for the Virtual Utility. Refer to Virtual Utilities.